Support
Get help protecting your WordPress site
Find fast answers for plugin setup, account questions, malware concerns, and product guidance. Our team is here to help you keep your site secure and running smoothly.
Support FAQs
Quick answers to common questions about installation, licensing, updates, and troubleshooting.
How do I install the plugin?
After purchase, download the plugin from your account, upload it in WordPress under Plugins, and activate it. Setup guidance is included to help you configure protection quickly.
Will it work with my theme?
Our security plugins are built for WordPress compatibility and are designed to work with most modern themes and standard plugin setups.
How do updates work?
Active licenses receive product updates so you can keep your site protected against emerging threats and vulnerabilities.
What if I detect malware?
Use the plugin tools to scan your site, review alerts, and follow the recommended cleanup and hardening steps. If you need help, contact support for guidance.
Can I use it on multiple sites?
License terms depend on the plan you choose. Visit our pricing page to compare options for single-site and multi-site usage.
How do I get support?
You can reach our team through the contact form or email support@hostingsecurity.com for product and account assistance.
Need direct assistance?
Send us a message for setup help, account questions, pre-sales guidance, or troubleshooting support.